Privacy Policy
Privacy Policy for Detroit Field Techs, LLC
Effective Date: September 18, 2024
At Detroit Field Techs, LLC, we value the privacy of our customers and are committed to protecting personal information in compliance with applicable data protection laws, including 10DLC messaging regulations. This Privacy Policy explains what information we collect, how we use it, and the choices you have in relation to your data.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Name
Email Address
Phone Number (including for SMS/MMS communications)
Billing and Payment Information
Business Information (for clients using our services)
Non-Personal Information
IP Address
Device Information (browser type, device model)
Cookies and usage data (to improve site functionality and user experience)
We collect information through:
Account registration forms
Service request forms
Cookies and web analytics
SMS/MMS messages (through services like Flowroute)
2. How We Use Your Information
We use the information we collect to:
Provide services such as data networking systems, fiber optic, copper, and wireless technology installations
Communicate with you through SMS, email, or phone about service updates, offers, or account information
Process payments for our services
Improve our website and services through usage analytics
Comply with legal obligations and protect our business
3. How We Share Your Information "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Detroit Field Techs, LLC does not sell personal information to third parties. We may share your information in the following cases:
Service Providers: We may share information with third-party vendors, such as payment processors, communication providers (e.g., Flowroute for SMS messaging), and cloud storage services.
Legal Compliance: We may disclose personal data to comply with laws, legal processes, or requests from government authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.
4. Compliance with 10DLC Requirements
As part of our SMS messaging services, we comply with the 10DLC (10-digit long code) regulations. Your phone number and related information may be shared with carriers to ensure compliance with U.S. regulations for business text messaging. By using our services, you consent to the collection and sharing of your phone number for these purposes.
5. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
Encryption of sensitive information (e.g., payment data)
Use of secure servers and firewalls
Access controls to ensure only authorized personnel can access personal data
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or replying "STOP" to any SMS
Manage your cookie preferences through your browser settings
If you would like to exercise any of these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze site traffic, personalize content, and provide a more tailored experience. You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use certain features of our site.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Detroit Field Techs, LLC
Email: info@detroitfieldtechs.com